The problem comes from this case study and it is below

Managing Supplier Quality: Integrated Devices 10. When evaluating supplier quality, why is it important to focus on the process that produces the material or service rather than on the material or service itself? What did Integrated Devices rely on? 11. Discuss the likelihood that Bill will resolve the problem(s) with this component. Managing Supplier Quality: Integrated Devices 10. When evaluating supplier quality, why is it important to focus on the process that produces the material or service rather than on the material or service itself? What did Integrated Devices rely on? 11. Discuss the likelihood that Bill will resolve the problem(s) with this component