Question: The process by which an organization influences its subunits and members to behave in ways that lead to the attainment of organizational goals and objectives

The process by which an organization influences its subunits and members to behave in ways that lead to the attainment of organizational goals and objectives is called which of the following?

Question

2

options:

Planning

Organizing

Controlling

Leading

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Make sure you are appropriately staff ed to respond in a timely fashion.

Ask customers to choose the category of complaint they are sending, giving them a drop-down menu, so their e-mail can be forwarded to the correct department.