Question: The process by which companies get new customers, keep the customers they already have, and grow the business by increasing their share of customers' purchases

The process by which companies get new customers, keep the customers they already have, and grow the business by increasing their share of customers' purchases is referred to as
Multiple Choice
relationship marketing.
lifetime value marketing.
customer segmentation analysis.
share of customer.
customer relationship management.
The process by which companies get new customers, keep the customers

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