The product$-$process matrix presented in Figure $2\mathrm{.}3$ on page $59$ in Chapter $2$ presents the relationship between product volume, product mix, and process choices. Discuss why it is important that a company understand these relationships. In your response consider:

Review the four major categories of the cost of quality. Reflect upon the definition of each one and then answer the following questions:

Which one will have the greatest impact on reducing overall quality costs? Why?

Which one $($in general$)$ results in higher quality costs to the company?

Relating to the fifth category, provide an example of a recent $($within $10$ years$)$ event relating to ethical failure costs and the impact on the company.

List the eight types of waste and an example of one of the types of waste from Lean