Question: The quality of a process ________. Question 2 options: could be measured only by wastage in a process centers only on customer experience related to

The quality of a process ________. Question 2 options: could be measured only by wastage in a process centers only on customer experience related to a product or service could not be measured by internal customers' satisfaction could be measured by external customers' satisfaction Which of the following about process time measures is correct? (Multi-select) Question 5 options: Cycle time includes waiting time Processing time is called theoretical cycle time Processing time includes cycle time and waiting time Processing time is the total time for completing a process

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