The question needs to be answered in 20 mins.
Suppose, on a very tiresome day, you and your friend have decided to visit Tabaq Coffee. While drinking cappuccino you and your friend have come up with an idea to engage in a similar business like this in your locality. In order to draft the ordering process your friend wants to draw a business process model. Now please help your friend to draw a BPMN 2.0 diagram using the following details:

Customer:

• Ask baristas for menu.
• If a touchless menu is preferred, then scan the QR code available on the table. Otherwise, receive a menu from the barista.
• Check if cappuccino coffee is available. Otherwise, select another item.
• Place order. Customers may also add cookies to the order.
• Get a token for the order and simultaneously, receive a money receipt.
• Receive ordered items.
• Rate Tabaq coffee shop.

Cashier:

• Receive order from customer.
• Generate a bill for the selected item.
• Receive payment from customer.
• Save order for preparation with status set to pending.
• Give a token and a money receipt to the customer for the order.

Presenter:

• Receive new order.
• Prepare food as per the order.
• Present to the customer when prepared.
• Update order status as delivered.

Answer rating: 100% (QA)

Business Process Model for Tabaq Coffee Shop Ask baristas Receive Ore... View the full answer