The questions needs us to create python code which will produce these results.

Run the simulation for 1000 calls and calculate the following (for the three rules):

Average waiting time

Probability that a caller must wait

Proportion of Ahmed's idle time.

Proportion of Zains idle time

Average service time

Average time between arrivals

Average waiting time of those who wait

Average time a caller spends in system

Assume a call center where two staff members, named Zain and Ahmed, take care of customers to qive service. And we have the following possible roles: Rule A: - If both are idle, a call is assigned to Zain. - If Ahmed is busy, a call is assigned to Ahmed. - If both are busy, a call waits in the queue. Rule B: - If both are idle, a call is assigned to Ahmed. - If Ahmed is busy, a call is assigned to Zain. - If both are busy, a call waits in the queue. Rule C: - If both are idle, a call is assigned randomly to Ahmed or Zain. - If Ahmed is busy, a call is assiqned to Zain. - If Zain is busy, a call is assigned to Ahmed. - If both are busy, a call waits in the queue. Interarrival distribution of calls for technical support Servire time dictrihution of hmpd Service time distribution of Zain