Question: The Red Bluff Golf Course & Pro Shop generates revenue through its golfers, golfer services, and pro shop sales. Aleeta Herriott, the pro shop manager,

 The Red Bluff Golf Course & Pro Shop generates revenue through
its golfers, golfer services, and pro shop sales. Aleeta Herriott, the pro
shop manager, receives revenue data on a weekly basis. She would like
help developing an Excel workbook that she can use to analyze various
elements of pro shop's transactions, as well as, employee performance, customer rewards,
and shipping costs. She has a workbook started with some sample data
and a framework for the type of the analysis she needs and
wants you to continue to develop the workbook. This workbook will help
Aleeta, make informed decisions about the business Steps to Perform: Step Instructions

The Red Bluff Golf Course & Pro Shop generates revenue through its golfers, golfer services, and pro shop sales. Aleeta Herriott, the pro shop manager, receives revenue data on a weekly basis. She would like help developing an Excel workbook that she can use to analyze various elements of pro shop's transactions, as well as, employee performance, customer rewards, and shipping costs. She has a workbook started with some sample data and a framework for the type of the analysis she needs and wants you to continue to develop the workbook. This workbook will help Aleeta, make informed decisions about the business Steps to Perform: Step Instructions Points Possible 1 0 2 1.8 Start Excel. Download and open the file named Excel_Cho5_Prepare_ProShop Sales.xlsx. Grader has automatically added your last name to the beginning of the filename. Save the file to the location where you are storing your files. Employees at the Red Bluff Golf Club & Pro Shop have the opportunity to become certified trainers if they log enough hours. Aleeta would like to know which of her employees are certified On the Employeesnalysis, worksheet, in cell D5, enter a function that will return the text Certified if the number of training hours completed is 50 or more, otherwise return the text Not Certified. AutoFill the function down through cell 09. Club members get a 10% discount off all items in the Pro Shop. Aleeta wants to keep track of these discounts. On the Transactions worksheet, in cell 110, enter a function that will return 0.07 if the customer is a member, otherwise return a blank value (). Use the fill handle to copy the formula down through cell 130. On the Transactions worksheet, in cell K10, enter a function that will return 0.05 if the customer used cash for the payment type and the gross revenue was greater than $100, otherwise return a blank value (*). Use the fill handle to copy the formula down through cell K30. At the end of each day. Aleeta would like to classify customers as either High value or Low value based on the number of items they've purchased or the amount of money spent. On the Customer Analysis worksheet, in cell F4, enter a formula that will return the value of High if the customer has purchased more than 12 items or if they have a total sales amount that is greater than or equal to $1,000, otherwise return the value of Low. Use the fill handle to copy the formula down through F16. Aleeta, is considering rolling out a Rewards Program to replace all of the individual discounts and coupons. One option she is considering is focused on club members. On the Transactions worksheet, in cell 010, create a formula that will return 0.1 if the customer is a member and they either purchased a promotional item or spent more than $100. otherwise return a blank value (**). Format the cell as Percentage with o decimal places. Use the fill handle to copy the formula down through 030. 3 1.2 4 1.5 5 1.8 Step Instructions Points Possible 6 1.8 7 1.5 8 Another rewards program that Aleeta, is considering includes a way for non-club members to also earn a discount. On the Transactions worksheet, in cell P10, create a formula that will return 0.1 if the customer is a member and they spent more than $200 or if the customer simply purchased a promotional item, otherwise return a blank value (6"). Format the cell as Percentage with decimal places. Use the fill handle to copy the formula down through P30. Alerta had a new Point of Sale system installed at the Pro Shop and training has been ongoing. She would like to know which of her employees are beginners, proficient, or experts on the new system based on the number of training hours completed. On the Employee analysis worksheet, in cell D14, use the IFS function to return Expert for training hours at least 40, return Proficient for training hours at least 25, otherwise return Beginner. Use the fill handle to copy the formula down through D18. Aleeta would like to reward her customers with a coupon to celebrate the upcoming Customer Appreciation Day. There are three different coupons and each customer will receive one of them. On the Customer Analysis worksheet, in cell G4, enter a Nested IF function that will return values based on the following: If a customer is a club member and has been deemed a high value customer based on their last transaction, she would like them to get 20% off. If they are not a member but are still deemed a high value customer, she would like them to get 15% off All other customers will receive a 10% off coupon. Rather than type in the values, reference the appropriate cells in 15:17 for the values. Use the fill handle to copy the formula down through G16. On the Transactions worksheet, in cell H10, replace the static value by entering a VLOOKUP function to retrieve the item's price from the Product List table and then multiply it by the quantity to calculate the gross revenue. Use the fill handle to copy the formula down through H30. 1.8 9 1.5 10 in On the Transactions worksheet, in cell J10, replace the static value by entering a HLOOKUP function to retrieve the discount value from the range B4:D6 based on the coupon code used in the transaction. Use the fill handle to copy the formula down through J30. 11 24 Employees of the Pro Shop earn commission on total daily sales. The rate they earn depends on the amount of revenue they generate. However, Assistant Managers get a flat commission rate regardless of the amount of revenue. On the Employee analysis, worksheet, in cell D23, enter a formula that will return values based on the following: Return 0.05 for employees who have a job title of Asst Manager. For all other employees, use the Commission Rates, table in cells G13:J14 to retrieve the correct commission rate based on the Total Revenue value. Multiply the rate by the Total Revenue to calculate the commission amount eamed for each employee. Use the fill handle to copy the formula down through D27. Step Instructions Points Possible 12 2.4 The Pro Shop sells a variety of items from numerous categories. Aleeta, would like to promote all items that are NOT accessories. On the Transactions worksheet, in cell G10, replace the static value by entering a formula that will return Yes if the category of the item sold is not Accessories, otherwise return No. Use the fill handle to copy the formula down through G30. 13 2.4 To provide incentives for employees to sell more goods, Alecta has set sales goals for each employee for items belonging to various categories. On the Employee analysis, worksheet, you will use an INDEX function to retrieve the correct sales goal based on the Employee and the desired Category. Because INDEX functions need to be told what row and column number to go to, you will use MATCH functions to do the counting an determine the correct row and column numbers for the INDEX to use. On the Employee analysis, worksheet, in cell J23, enter a MATCH function that will return the row number of whichever category is selected in cell H20. Use the fill handle to copy the formula down through J27. In cell K23, enter a MATCH function that will return the column number of the Emploveel in cell F23. Use the fill handle to copy the formula down through K27. In cell H23, enter an INDEX function, using the range G5:K9 as the array, and referencing the values in J23 and 23 for the row and column numbers. Use the fill handle to copy the formula down through H27. Change the category in cell H20 to Accessories to make sure the function retrieves the correct values. Aleeta would like to reward the customer who spends the most money at the Pro Shop and needs to be able to easily retrieve their customedh. Customedame SalesVolume, and TotalSales for the customer with the largest TotalSales value. On the Customer Analysis worksheet, in cell B20, enter an INDEX function that will retrieve the Sustemen of the customer with the highest TatalSales, from the array A4:G16. Use the fil handle to copy the formula down through B23. Shipping costs vary depending on method of shipping and the zone number of the destination Creating a dynamic retrieval function leveraging the INDIRECT function can make it easily to calculate shipping costs for customers. On the ShionloaCosts, worksheet, create a Priority named range for cells AS:F10 and then create an Express named range for cells A15:F20. 14 3 15 3 In cell 17, enter a VLOOKUP function to retrieve the correct shipping costs based on the weight and zone. Use the INDIRECT function for the table array so that the customer can choose Express or Priority shipping. Change the shipping method from Priority to Express to ensure the correct shipping cost is retrieved. Excel 2019 Project Step Instructions Points Possible 16 0.9 17 1.5 Several formulas on the Transactions worksheet resulted in #N/A where the lookup value is blank. The #N/A is not only distracting, it is confusing to users because they may believe that there are calculation errors when in actuality the errors are valid errors. On the Transactions worksheet, incorporate the IFERROR function in cells G10, H10, and J10 so that a blank value (**) is returned for the value Lector Use the fill handle to copy each formula down through row 30. Aleata would like to know the net revenue generated from each transaction as well as the total discounts for each transaction. On the Transactions worksheet, in cell L10, calculate the net revenue by multiplying the gross revenue by 1 - the sum of all discounts. If the calculation returns an error, replace the error with a blank value (**). Use the fill handle to copy the formula down through L30. In cell M10, calculate the total discount for the transaction by subtracting the net revenue from the gross revenue. If the calculation returns an error, replace the error with a blank value (***). Use the fill handle to copy the formula down through M30. Save and close the workbook Excel_Ch05_Prepare_ProShop Sales.xlsx. Exit Excel. Submit the file as directed. 18 0 A1 x fx Employees B C D Daily Sales Goals Accessories Clothing Clubs Shoes Total $ $ $ $ $ EMP.00076 300.00 $ 200.00 $ 500.00 150.00 $ 1,150.00 EMP-00033 EMP.00024 EMP-0001 EMP-C0026 400.00 S 200.00 200.00 $ 100.00 200.00 $ 300.00 $ 300.00 $ 300.00 500.00 700.00 $ 700.00 $ 300.00 150.00 250.00 $ 250.00 100.00 1.250.00 $ 1,450.00 $ 1,450,00 S 800.00 Commission Rates Revenue Rate $ $ 2.500$ 7% 3.500 5 9% 4500 11% SX 1 Employees 2 3 Golf Trainer Certification 4 EMPLO Name Hours 5 EMP-00076 Ramal Hamale 65 6 EMP-OOO38 Pat Tyner 35 7 EMP-00024 Tyrone Thurman 8 FMP-00015 errold Wilcox 67 9 EMP-00026 Christy Yammel 25 10 11 12 POS Training 13 EMP.D Name Hours Level 14 EMP-00076 Ramal Hample 45 15 EMP-00038 Pat Tyner 35 16 EMP 00024 Tyrone Thurman 30 17 MP-00015 Merreld Wicos 20 18 EMP 00026 Cristy Yammel 25 19 20 21 Employee Daily Commission 22 EMPO Job Title Total Revenue Commission 23 MP-0001 A Mange 5 24 LMP-000 Aast Manager S 4,609.26 25 LMP-00024 Associate ES 2,618.79 26 IM00015 Masoci 5 4,51117 27 EMP00026 Associate S 824.11 28 29 30 Clubs Sales Goal Row Num Cel Num Category Employee Sales Goals IMP40 Name (MP-00076 Ramal Hampie IMP. 00038 Pat Toner IMP 00024 Tyrone Thurman IMP.00015 Jerrold Wilcox IMP-00026 Christy Yammel Employee Analysis Customer Analysis Transactions Shipping Costs Products + Ready G Coupon Coupons 10% Off 15% Off 20% Off A B D E F 1 Customer Analysis 2 3 CustID CustomerName Member? Volume TotalSales Value 4 CUST-6218 Samuel Tapp No 11 $ 714.85 5 CUST-508 Arthur Crocker No 131 $ 661.61 6 CUST-8820 Christine Cardinal Yes 16 S 569.25 7 CUST-1340 John Ketcham No 19 $ 1,338.75 8 CUST-704 Krista Sun Yes 9 $ 212.29 9 CUST-7076 Karen Corcoran No 8 $ 168.85 10 CUST-1285 Doug Vandenburg No 5 $ 275.70 11 CUST-2446 Dale Foxhoven No 11 $ 1,558.51 12 CUST-8440 Sherry Callahan No 6 $ 163.87 13 CUST-3816 Lula Claar Yes 12 s 2,090,44 14 CUST-2588 Peg Moore No 3 $ 6137 15 CUST-3267 Stephen Ittner No 7 $ 2,156.82 16 CUST-5600 Raymond Weber Yes 12$ 543.75 17 18 19 Best Customer (most amount spent) 20 CustID 21 CustomerName 22 Volume 23 TotalSales 24 25 26 27 28 29 30 31 32 EmployeeAnalysis Customer Analysis Transactions Shipping Costs Ready Products + Werge & Center A1 1 x fx Transaction Analysis $ %) TZ Conditional Format Forning Table Forma he H N o NS 1SN DW 5 N 9.00 SW TEE 10.10 B c D E 0 1 Coupon 4 Coupon Code T453x C3842 TP Discount 15 10% Online Travel Travel Agent Local Marine 6 Coupen Notes Promotion Promotion Promotion 7 8 9 Transit Hem Payment Quantity Coupon Code Out Member Promotiem! 10 PO00100 Cash Greutate Member NO 11 PO00101 TA3248 191.00 cash NO Ves IS 55 12 01.02 212017 Apple Pay Yes NO S 13 PO00101 123.00 Apler he ves 15 100 14 POOO04 12322 TASIK he IS 3700 15 L00105 2567 Cath 145 Ne 15 16 P00106 X740019 Apple 1 Fe re IS 45100 17 POOO3O7 T1011 Cash 1 N 1100 18 POOL Casa INS TES 114.00 19 PO00109 X48 Apolen C IN Yes ES LIST 20 PO00110 R43724 Aple Pay 1 C3541 IN No 2.00 21 P000111 RA136 Card ITAT es No 2.00 22 PO00112 Apple Pay 31382 Yes 10 23 PO00113 FB319 Apple Pay 313 No Ne S 24 PO00114 2 TSSEX R239157 IN ho $ 19.00 25 P000115 CSAK 29 No ves 5 5000 26 27 28 29 30 31 32 Canis Analysis Transactions Shipping Costs Products SAED EN NE 2 So 10 10 SI 135.0 0.10 044 NE SEMPEX NS NG NST 5 S 1961 14236 16.560 1645 58.00 2010 S S A1 x fx Shipping Costs B D E F G 1 Shipping Costs 2 3 4 5 6 Priority 5.5 Zone 2 Weight (lbs) 0.5 2 4 6 8 10 Priority Mail Rates Zone 2 Zone 3 $6.35 $6.79 $6.35 $6.79 $6.89 $7.03 $7.29 $8.53 $8.24 $9.63 $8.95 $10.18 Zone 1 $6.35 $6.35 $6.89 $7.29 $8.24 $8.95 7 8 Zone 4 $6.89 $6.89 $7.18 $9.42 $10.99 $11.12 Shipping Method Weight (lbs) Zone Shipping Costs Zone 5 $6.98 $6.98 $7.91 $13.77 $16.84 $19.51 9 10 11 Weight (lbs) 0.5 2 4 6 8 Zone 1 $7.62 $7.62 $8.27 $8.75 $9.89 $10.74 Express Mail Rates Zone 2 Zone 3 $7.62 $8.15 $7.62 $8.15 $8.27 $8.44 $8.75 $10.24 $9.89 $11.56 $10.74 $12.22 Zone 4 $8.27 $8.27 $8.62 $11.30 $13.19 $13.34 Zone 5 $8.38 $8.38 $9.49 $16.52 $20.21 $23.41 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Employee Analysis Customer Analysis Transactions Shipping Costs Products + A1 1 x fx Product List C D F m G H 1 Product List 2 7 3 ItemID 4 X349R39 5 X487P48 6 T981011 C584123 8 C583K29 9 R483P24 10 F833K19 11 F375P67 12 C483T89 13 C492R32 14 C581T49 15 C557P29 16 T822748 17 X733R14 18 X740029 19 F232P37 20 C884P23 21 R239157 22 23 24 25 26 27 28 29 30 31 32 Description Windbreaker (Resort) Windren Pro (right-handed) Resort golf balls Trimble Comforts Trimbel Striders Resort Tees Resort divot key chain Grabber golf gloves Resort cap Resort polo shirt golf shoe insert golf button, shirt golf button, shirt golf button, shirt Windren pro (left-handed) Resort golf bag (elite) Resort golf bag (carryall) Resort golf easy-go pull cart Category Clothing Clubs Accessories Shoes Shoes Accessories Accessories Accessories Clothing Clothing Accessories Clothing Clothing Clothing Clubs Accessories Accessories Accessories Retail Price $ 49.95 $ 419.00 $ 12.00 $ 49.00 $ 59.00 $ 2.00 $ 5.95 $ 15.45 $ 14.95 $ 39.95 $ 11.39 $ 32.95 $ 32.95 $ 32.95 $ 453.00 $ 129.00 $ 57.00 $ 97.00 Employee Analysis CustomerAnalysis Transactions Shipping Costs Products + Ready

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