The Report should answer based on 9 questions as below:a. Which people in your organization need to participate in the Knowledge Management program?b. What are the different roles that participants will need to play?c. Who are the key stakeholders and leaders to line up in support of the new initiatives?d. What existing processes need to be modified to incorporate Knowledge Management activities?e. What new processes need to be created?f. What policies will need to be changed or created to ensure desired behaviors?g. What existing tools can be used in support of the new initiatives?h. What new tools will need to be created or obtained?i. What integration of tools and systems will be required?

Sampling of Problems to be Resolved, 50 Cases 1. Human Resource Planning/Job AnalysisProblem 1.1 Our newly established company sells a wide range of office products such as pens and paper as well as more significant office supplies like computers. We are unsure of the strategy to use to gain a competitive advantage in the marketplace. We could use a cost leadership strategy to gain a competitive advantage through lower costs of operations and lower prices for products. We could use a differentiation strategy to gain a competitive advantage by creating a distinct product or offering a unique service. We could use the focus strategy to gain a competitive advantage by focusing on the needs of a specific segment(s) of the total market. What HRM strategy would be most appropriate for each of the corporate strategies? Problem 1.2 Our company has 10 full-time sales representatives who are experiencing their busiest sales period. With decreased sales expected in the next three months, | must decide whether to keep the employees on and run at a loss or to lay some of them off. Good sales reps are hard to find in the auto parts industry due to specific product knowledge, and | believe that my employees are the best to do the job. The equivalent of four full- time positions needs to be eliminated for these three months. If | lay them off, they will be unlikely toreturn. There are no other positions within the company for the employees since all departments are facing similar downsizing possibilities. What should | do? Problem 1.3 | work in HRM for a foreign language program at the university. Due to recent cuts to our program, we have had to freeze the hiring of new instructors, although we expect our enrollment to increase in the next semester. This trend towards increasing enrollment is expected to continue in the next few terms. In order to avoid costly full-time instructors, we have hired new instructors on a need- only basis, letting them know that they will not be rehired in the next term. Is this our only option/reasonable? Problem 1.4 I''m the owner of a local restaurant chain, and I''m in the process of acquiring more restaurants. The number of employees that | will be managing will increase from approx. 50 to approx. 150. | am considering hiring a human resource professional to manage all the staff in his restaurant chain, however, | also have the choice of letting the manager of each restaurant take care of things. Do the benefits of hiring an HR professional outweigh the costs in an industry where the employee turnover rate is high, and the supply of available workers fluctuates seasonally? Problem 1.5 I'm the manager of a local manufacturing company that employs two full-time employees and one part-time employee in its workshop. Demand for our product depends upon the season, with demand at its highest from May 1 to Dec 31 and demand at its lowest from Jan.1 to May 31. During times of high demand, the three employees often have more work than they can handle, and overtime is common. However, during the slower months, the part-time employee and at least one of the full-time employees are sent home due to a lack of work. In this industry, it takes at least a month to train a new employee and not everyone can handle the requirements of the position. If | lay off or continually send home the part-time employee, whom | consider to be an asset to the organization, | risk losing them to another company with no guarantee of finding a suitable replacement in time for our busy season. However, if | keep all three employees, the company will lose money because sales levels will not be high enough to cover their salaries. Should | keep all three employees, let the part-time employee go, or is there another solution