The sales department at Smartech Manufacturing wants to be able to keep better track of sales by each salesperson and be able to create charts to show the sales by product, region, and customer business category. They know that the IT specialists are too busy to help them right now so they are thinking about building the system by themselves. They ask their CEO Ricky Bains if they can hire you to advise them on this and he agrees. You are a business expert and a knowledge worker and you have studied Busi 237. You explain to them that the young business experts in their department are very technology-literate and have the skills to build their own small information system. The manager of the sales department agrees and the young business experts are eager to get started. They ask you what the most important things they need to know to successfully build their own information system. They also want to know what they need to be aware of to avoid failure. The business experts start working on the system and are quite confident in their work until they start to realize they are focusing too much on what they want without considering what the rest of the department wants. You explain to them what they need to do to make sure they satisfy everyone's needs. Finally the system is complete and everyone in the department is satisfied. The young business experts are ready to move back to their regular work. You warn them that their jobs are not complete and they still need to keep their focus on their new system. Using the terms and concepts from your textbook discuss the issues in this question and explain what you will say to the young business experts.

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Building n Infrmtin system tht is ble t kee better trk f sles by eh slesersn nd be ble t rete hrts t ... View the full answer