Question: The service rate can be increased or decreased in increments of 5 0 prescriptions per hour. The expense associated with each 5 0 - prescription
The service rate can be increased or decreased in increments of prescriptions per hour. The expense associated with each prescription increment is $ In other words, to be able to process additional prescriptions will cost an additional $ per hour. If the current rate of processing or service is lowered by prescriptions per hour, the savings are $ per hour. Using queuing theory, describe this service system. What is: eThe average time hours a patient spends in the queue waiting?
f The probability that a patient, upon arrival,must wait?The following data have been collected from a hospital pharmacy. This service
system operates as a single server, single channel system.
The service rate can be increased or decreased in increments of prescrip
tions per hour. The expense associated with each prescription increment
is $ In other words, to be able to process additional prescriptions will
cost an additional $ per hour. If the current rate of processing or service
is lowered by prescriptions per hour, the savings are $ per hour. Using
queuing theory, describe this service system. What is:
Questions
d The average number of patients in the queue waiting for service?
e The average time hours a patient spends in the queue waiting?
f The probability that a patient, upon arrival, must wait?
Given the associated costs, should the service rate be changed? What are the financial implications associated with your recommendations?
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