Question: The SEU students open a ticket on support system to havesolved their university account problem. Students tickets arrivalis best described by Poisson distribution with mean

The SEU students open a ticket on “support system” to havesolved their university account problem. Students’ tickets arrivalis best described by Poisson distribution with mean of 4 ticketssubmitted per hour. The support system server can help an averageone student in 10 minutes, with the service rate being described byan exponential distribution. Calculate the followingcharacteristics of the service system:

a. The average time a student’s ticket waits in the system.

b. Probability that the system is idle.

Step by Step Solution

★★★★★

3.45 Rating (161 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock

arrival rate 4 service period6... View full answer

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related Mathematics Questions!

Amalgamated Fenderdenter's sales are $10 million. The company spends $3.5 million for purchase of direct materials and $15 million for direct Labor, overhead is $3.5 million and profit is $500,000....

Suppose that X has the Poisson distribution with mean t, and that Y has the gamma distribution with parameters = k and = , where k is a positive integer. Show that Pr(X k) = Pr(Y t) by showing...

Suppose that X has the Poisson distribution with mean 10. Use the central limit theorem, both without and with the correction for continuity, to determine an approximate value for Pr(8 X 12). Use...

With an average service rate of twelve customers per hour and an average customer arrival rate of ten customers per hour, calculate the probability that actual service time will be less than or equal...

Rev.Confirming Pages C H A P T E R 7 Planning, Composing, and Revising Chapter Outline The Ways Good Writers Write Activities in the Composing Process Using Your Time Effectively Brainstorming,...

PROJ6000: Principles of Project Management Assessment Assessment 2 - this is actually a case study and its called a Individual Report: PMBoK versus PRINCE2 or Agile in contemporary projects . so one...

this is my assessment which are am going to send you and i need some things about my assessment : Adding some more detail and diving into the case study a bit deeper would really make your points...

PROJ6000: Principles of Project Management Assessment 3 - Project Charter Report. Length 2,000 words (+/- 10%) Task Summary After reading the project case study, use it to develop a 2,000-word...

Hi, Please put together Case 22-5 and 18-4 Using the following format: Cover Sheet Table of Contents Facts Analysis Conclusion Please make sure to rephrase all the content into one. I am attaching...

Problem: determine Suitable pipe Sizes for the System Shown below, Copper pipe is to be used, 3 m Cold Water Storage Tank 5 m 7 m wC WHB Bath Bath WHB wC 2m* 7 m. 7m 3 m WC WHB Bath Bath WHB 3 m WC...

What is meant by positive message framing and negative message framing? How does the effectiveness of a positive versus negative frame vary depending on whether its a goal frame or attribute frame?

Cultures in which the group is the most important social unit are:

Consider the following transactions. 1. Receive cash from customers, $15,600. 2. Pay cash for employee salaries, $9,600. 3. Pay cash for rent, $3,600. 4. Receive cash from sale of equipment, $8,600....

Larry has worked for a 2,500-employee chemical manufacturer, ABCHEM, for 2 years. He went to work on Monday morning to find his key no longer fit the front door lock and a new signFUTURE HOME OFFICE...

A receiver received the following pattern that is encoded using Hamming code: 0100000010000001 a. Which one bit will the receiver assume to be in error? b. What was the original data that was...

Julio Company is considering the purchase of a new bubble packaging machine. If the machine will provide $21,000 annual savings for 10 years and can be sold for $52,000 at the end of the period, what...

Your question 1. Explain the principle of Strategic Motivation for Sustainable Strategy 2. How do you plan to incorporate Strategic Motivation for Sustainable Strategy in your supply chain career? 3....

In 2014, your firm issued an unmodified report on Tosi Corporation, a private company. During 2015, Tosi entered its first lease transaction, which you have determined is material but not pervasive,...

You are engaged to audit the Ferrick Corporation for the year ended December 31, 2015. Only merchandise shipped by the Ferrick Corporation to customers up to and including December 30, 2015, has been...

Koss Corporation is a publicly traded company that designs and sells stereo headphones. The Koss family controls a majority of the Company's stock. On November 17, 2010, Sujata "Sue" Sachdeva, the...

Given the following null and alternative hypotheses H0: p1 p2 0.0 HA: p1 p2 0.0 and the following sample information Sample 1 Sample 2 n1 60 n2 80 x1 30 x2 24 a. Based on a 0.02 and the...

The following dependent samples were randomly selected. Use the sample data to construct a 95% confidence interval estimate for the population mean paired difference. Sample 1 Sample 2 Sample 1...

The following samples are observations taken from the same elements at two different times: Unit Sample 1 Sample 2 1 15.1 4.8 2 12.3 5.7 3 14.9 6.2 4 17.5 9.4 5 18.1 2.3 6 18.4 4.7 a. Assume that the...