The SIPOC phase chart is crucial for determining how operations are actually carried out. Suppliers, sources, operation, outputs, and clients, or SIPOC, are the table's columns. The SIPOC is often presented at the start of process development efforts, such as Kaizen gatherings, or during the DMAIC process's "define" period. As a manager in a service organisation, you should understand your customer and their problem, issue and requirement. Choose one example of a service organisation and develop a process map using SIPOC elements: i i) Suppliers ii) Input Process iv) Output v) Customers The SIPOC phase chart is crucial for determining how operations are actually carried out. Suppliers, sources, operation, outputs, and clients, or SIPOC, are the table's columns. The SIPOC is often presented at the start of process development efforts, such as Kaizen gatherings, or during the DMAIC process's "define" period. As a manager in a service organisation, you should understand your customer and their problem, issue and requirement. Choose one example of a service organisation and develop a process map using SIPOC elements: i i) Suppliers ii) Input Process iv) Output v) Customers