Question: The step of mapping the process does not include: * visual representation of the process. * controlling the process. * verification and objectivity (exposure). identification

The step of mapping the process does not include: * visual representation of the process. * controlling the process. * verification and objectivity (exposure). identification of the value added (and non-value added) steps. * when and where to collect relevant data

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1. Background knowledge of the subject and

4. What specific changes in the environment have taken place in relation to the information we have collected?

2. The purpose of the acquisition of the information.