Question: The store manager in question # 1 has decided to open a larger store with workers serving customers. The number of workers servicing customers will

The store manager in question #1 has decided to open a larger store with workers serving
customers. The number of workers servicing customers will be 7. The arrival rate of customers is
72 per hour and follows a Poisson distribution. Each server has the ability to handle 12
customers per hour. The service time is described as an exponential distribution. With these
conditions answer the following:
a. The average system utilizat

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