• The student must have access to a Computer, Printer and Microsoft Office Suite Applications (2003 or 2007) and other relevant workplace documents for doing the assessment for this unit. The student may also require access to case studies, real case scenarios and other relevant workplace documentations.

• If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. If the assessment is not satisfactory, the trainer will allow one more attempt to the assessment item.

• Please provide references or name of internet sources used

Attempt all questions

1. What do you understand by strategic change?
2. Discuss the role ofinternal and external stakeholders during strategic change.
3. Being a leader and role model explain -
   1. How would you identify your personal responsibility during a strategic change process?
   2. How could you maintain an organization's integrity and credibility when your workforce is extremely diverse at that time?
4. From your past work experience or knowledge, outline and discuss one strategic change management framework.
5. How would you establish communication channels for organisational personnel management during time of change?
6. In your own words, explain what you understand by the following:
   1. Transformational leadership
   2. Transactional leadership