Question: The suggested communication strategy to use when the product is intangible dominant is to: a . create awareness for the product. b . surround it
The suggested communication strategy to use when the product is intangible dominant is to:
a create awareness for the product.
b surround it with physical cues and tangible evidence.
c differentiate the service product from service delivery.
d create an intangible image for the product.
e make sure the product is in the evoked set of alternatives:
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