The supply chain operations reference model (SCOR) is a management tool used to address, improve, and communicate supply chain management decisions within a company and with suppliers and customers of a company. Explain:

1. The models description of the business processes required to satisfy a customers demands. (10 Marks)
2. The supply chain management decisions which the model communicates within the company and among other supply chain partners. (10 Marks)
3. How the model helps to explain the processes along the entire supply chain (2 Marks)
4. How it provides a basis for how to improve those processes. (3 Marks)