Question: The table below (based on Table 17.3 in Gelinas et al) provides a vendor comparison for a system that is under consideration for purchase. Based
The table below (based on Table 17.3 in Gelinas et al) provides a vendor comparison for a system that is under consideration for purchase. Based on the data provided, which system should be selected under each of the following scenarios?
- Lowest cost of monthly maintenance per workstation at the maximum number of workstations.
- Lowest total system cost for 10 years of operations.
- Most invoices processed per hour per data entry clerk. (Assume maximum number of workstations required to produce the provided number of invoices per minute.)
Briefly discuss "the best" system, the one that a particular entity should choose.
| Criteria | Vendor A | Vendor B | Vendor C |
|---|---|---|---|
| Cost of Base System | $ 194,000 | $224,775 | $174,000 |
| Cost of Configuration | 55,000 | 23,000 | 70,000 |
| Monthly Maintenance | 500 | 400 | 600 |
| Maximum number of users | 99 | 80 | 75 |
| Benchmark results (seconds): | |||
| Credit card clearing time | 3.9 | 2.5 | 1.2 |
| Price lookup | 4 | 6 | 4 |
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