The task of controlling would be better called '________ and controlling.' It helps ensure your planning is on track. You can't control what you aren't watching.

Select one:

a. Observing

b. Tracking

c. Monitoring

d. Scanning

The strategic management process includes ensuring which of the following is taking place?

Select one:

a. Showing progress towards its mission

b. Complying with the law

c. Using resources efficiently and effectively

d. All of the above

e. None of the above

The value of a company or organization's employee knowledge, skills or any proprietary information is known as:

Select one:

a. Its competitive advantage

b. Its differentiation

c. Its intellectual capital

d. Its key performance indicators