The term Decision Support Systems (DSS) can be used as an umbrella term to describe any computerized system that supports decision making in an organization.

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True

False

Most DSS are constructed to directly support specific decision making. In contrast, BI systems, in general typically provide accurate and timely information to support decision support indirectly. This difference is diminishing because decision support tools are being added to BI software packages.

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True

False

When faced with a turbulent business environment, organizations are best able to survive or even excel by minimizing changes until the environment stabilizes.

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True

False

The first phase in the decision-making process is design which involves inventing, developing, and analyzing possible alternative courses of action or solutions.

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True

False

Accounts receivable and accounts payable processes are highly structured, which makes them easy to program.

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True

False