The term defines the process by which organizations develop international influence through extending business, operations, or their presence into other countries. Internationalization Expansionism Globalization Imperialism Question 12 (2 points) As communication became easier with email, smartphones, and other technologies, became easier for businesses and salespeople alike. Making sales Globalization Authenticity Internationalism Which term refers to the use of platforms where many people can share their opinions on companies, businesses, and products? Social selling Artificial intelligence Digital selling Crowdsourcing Question 14 (2 points) Digital technologies have brought about a change in the customer's through access to information and increased customer power. Buying journey Preferences Attitudes Purchasing abilities There are a few notable ways customers based on their social media content, to help decide what to say and when to say it to prospects and customers, and to help salespeople decide which prospects or customers to prioritize. Social selling Artificial intelligence Digital selling Traditional mail Question 16 ( 2 points) The rapid rise of globalization was founded on that connect the world and provide great opportunities for salespeople today. Economies Relationships Artificial intelligence Digital technologies