The term negotiation refers to a process by which a joint decision is made by two or more parties True False 1 point Zero-sum game approach is one with the focus on a single-issue, such as reaching agretment on the selling price of the product True False 1 point In a hard-bargain negotiation, the salesperson yields only in ways considered to improve the seller's interest. True False 1 point The term cooperativeness refers to the extent to which the salesperson seeks to satisfy the sales organization's interests. True False