Question: The term total quality management ( TQM ) means relentless efforts to improve quality of products and services the total Cost of Quality ( COQ

The term total quality management (TQM) means
relentless efforts to improve quality of products and services
the total Cost of Quality (COQ) incurred by an organization
an organization's operational control system
unyielding and continuous efforts to understand, meet, and exceed customer expectations
The term total quality management (TQM) means relentless efforts to improve

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