(The textbook is Modern Systems Analysis and Design 9th Edition if needed) Read the Petrie Electronics case (pages 401-402) and answer the following questions:

Using the guidelines from this Chapter 11 and other sources, evaluate the usability of the page design depicted in PE Figure 11-1.

Chapter 11 encourages the design of a help system early in the design of the human interface. How would you incorporate help into the interface shown in PE Figure 11-1?

Describe how cookie crumbs could be used in this system. Are cookie crumbs a desirable navigation aid for this system? Why or why not?

The page design depicted in PE Figure 11-1 links to an Order History page. Sketch a similar layout for the Order History page, following guidelines from Chapter 11.

Describe how the use of template-base HTML might be leveraged in the design of the "No customer Escape" system.