Question: The three basic levels of analysis in organizational behavior are ___. A. Individual, group, and organizational B. Psychological, sociological, and statistical C. Group, individual, and
The three basic levels of analysis in organizational behavior are ___.
A.
Individual, group, and organizational
B.
Psychological, sociological, and statistical
C.
Group, individual, and environmental
D.
Emotional, physical, and cognitive
E.
Functional, business, and strategic
Clear my choice
Why should one spend one's time learning about organizational behavior?
A.
To better understand human behavior
B.
To increase the chances of becoming a successful manager
C.
To learn how to interact with others more effectively
D.
To increase self-management skills
E.
All options are correct
Which of the following is an assumption of McGregor's Theory Y? The typical person ___.
A.
Has imagination and creativity
B.
Prefers to be directed
C.
Cares only about security
D.
Requires close supervision
E.
Avoids work if possible
Which of the following is an assumption of McGregor's Theory X? The typical person ___.
A.
Views work as a natural activity, like play or rest
B.
Dislikes work and will avoid it if possible
C.
Has imagination, ingenuity, and creativity
D.
Is capable of self-direction and self-control
E.
Can learn to accept and seek responsibility
According to the principles of total quality management (TQM), improvement is _____ driven.
A.
Stakeholder
B.
Industry
C.
Management
D.
Employee
E.
Leader
A common principle underlying various total quality management (TQM) programs is that one should ___.
A.
Maintain a strong distinction between labor and management
B.
Do it right the first time to eliminate costly rework
C.
Maintain a strong Quality Inspection department
D.
Trace defective items back to the individual responsible
E.
Listen and learn from competitors
_____ represents the productive potential resulting from strong relationships, goodwill, trust, and cooperative effort.
A.
Human capital
B.
E-business
C.
McGregor's Theory X
D.
Social capital
E.
The Hawthorne legacy
_____ is the process of working with and through others to achieve organizational objectives in an efficient and ethical manner.
A.
Total quality management
B.
Organizational behavior
C.
The human relation movement
D.
Management
E.
The contingency approach
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