Question: The time it takes to process phone orders in a store is normally distributed with a mean of 20.5 minutes and a standard deviation of

The time it takes to process phone orders in a store is normally distributed with a mean of 20.5 minutes and a standard deviation of 1.1 minutes.What cut-off value would separate the 2.5% of orders that take the least time to process?Please give your answer to two decimal places, with NO units.

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