Question: The Timetabling Department has requested revisions to the Class Allocation system, and eSolutions department has approved this request. A new Operations Manager has been allocated

The Timetabling Department has requested revisions to the Class Allocation system, and eSolutions department has approved this request. A new Operations Manager has been allocated to manage the delivery of this project with his Agile Team, and the Timetabling Department Manager will decide whether the revised system meets their needs and is successful. The Operations Manager is very keen on the project being a success, as it will affect his continuing employment. He will report to the Chief Operating Officer who is ultimately responsible for many, many projects of which this is just one. Both the student and staff unions are keen to find out about the changes and the impact it will have on students and staff.

Using the description above, determine who the stakeholders of the system are, and then answer the 4 questions:

NOTE: You may not have stakeholders in each quadrant of the grid below.

The Timetabling Department has requested

1. Who would you place in the 'High influence, low interest' quadrant? Why?

2. Who would you place in the 'High influence, high interest' quadrant? Why?

3. Who would you place in the 'Low influence, low interest' quadrant? Why?

4. Who would you place in the 'Low influence, high interest' quadrant? Why?

High influence, low interest (Latents) influence, high interest (Promoters) Low low intluence, (Apathetics) influence, high interest (Defenders)

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