The topic is (IT, disrupt thyself Automating at scale) According to the tech trends 2022 form Deloitte article, what is four business problems our technology (IT, disrupt thyself Automating at scale) is aiming to solve? except for Accuracy. Consistency. Reliability.security.compliance ?

I am thinking IT, disrupt thyself Automating at scale helps cost reduction and improved customer experience. and I want to know this is correct.

1. Cost reduction: Automating at scale can help businesses reduce costs by automating repetitive tasks and processes. This can free up resources that can be redirected to more strategic initiatives. Automating at scale can also help businesses reduce their reliance on manual labor, which can help reduce labor costs. Additionally, automating at scale can help businesses improve their cost-effectiveness and bottom line. 2. Improved customer experience: Automating at scale can help businesses improve the customer experience by providing more personalized and responsive service. This can lead to increased customer satisfaction and loyalty. Automating at scale can also help businesses improve their customer service processes, which can lead to increased customer satisfaction. Additionally, automating at scale can help businesses improve their customer retention rate. 

I am going to have a presentation with this, and need a script for 1 to 1:30 mins. can you please help with this?