The transformation process in operations management

Multiple Choice

• is a process of replacing quality with productivity when manufacturing products.

• is the conversion of resources such as labor, money, materials, and energy into goods, services, and ideas.

• is efficient only when inputs are used in large quantities to produce small quantities of output.

• is associated with the marketing and selling of both inputs and outputs to customers.

• is a process of initiating corrective action when the actual output is more than the desired output.

Manufacturers' products are typically:

Multiple Choice

• more labour-intensive than service providers'.

• less uniform than service providers'.

• more difficult to inventory than service providers'.

• more standardized than service providers'.

• cheaper than service providers'.