The University Health Network (UHN) has grown out of a series of mergers between Toronto hospitals,...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
The University Health Network (UHN) has grown out of a series of mergers between Toronto hospitals, and has adjusted and change to accommodate the growing and changing patient community in and around the Greater Toronto Area (GTA). UHN monitors and evaluates healthcare providers according to strict standards and guidelines. Improvement in the quality of care is a principal concern. Hospitals are required to identify and monitor important quality indicators that affect patient care and establish "thresholds for evaluation" (TFES), which are levels at which special investigation of problems should occur. TFES provide a means of focusing attention on non-random errors (that is, special cause of variation). A logical way to set TFES is through control charts. Suppose that UHN collects monthly data on the number of infections after surgery. This data is provided in the attached spreadsheet. Hospital administrators are concerned about whether the high percentages of infections (such as 1.76% in month 12) are caused by factors other than randomness. 1. Using the data provided what is the average percentage of infections? (2 marks) 2. Do the following: 1. Construct the most appropriate control chart to use for this data, 2. Compute the upper and lower control limits, 3. Plot the data on a control chart, and 4. Determine if the process is in statistical control. (10 marks) 1. Based on your analysis, what action, if any, should management take? (2 marks) The University Health Network (UHN) has grown out of a series of mergers between Toronto hospitals, and has adjusted and change to accommodate the growing and changing patient community in and around the Greater Toronto Area (GTA). UHN monitors and evaluates healthcare providers according to strict standards and guidelines. Improvement in the quality of care is a principal concern. Hospitals are required to identify and monitor important quality indicators that affect patient care and establish "thresholds for evaluation" (TFES), which are levels at which special investigation of problems should occur. TFES provide a means of focusing attention on non-random errors (that is, special cause of variation). A logical way to set TFES is through control charts. Suppose that UHN collects monthly data on the number of infections after surgery. This data is provided in the attached spreadsheet. Hospital administrators are concerned about whether the high percentages of infections (such as 1.76% in month 12) are caused by factors other than randomness. 1. Using the data provided what is the average percentage of infections? (2 marks) 2. Do the following: 1. Construct the most appropriate control chart to use for this data, 2. Compute the upper and lower control limits, 3. Plot the data on a control chart, and 4. Determine if the process is in statistical control. (10 marks) 1. Based on your analysis, what action, if any, should management take? (2 marks)
Expert Answer:
Related Book For
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts
Posted Date:
Students also viewed these general management questions
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
The average distance between Earth and the Sun is 1.5 10 m. 1) Calculate the average speed of Earth in its orbit (assumed to be circular) in meters per second. 2) What is this speed in miles per hour?
-
Boyle's law for enclosed gases states that at a constant temperature, the pressure is related to the volume by the equation P = k / V where k is a constant. If the volume is increasing at a rate of 5...
-
A traveler was stranded in her car recently in a snowy blizzard in Wyoming. Unable to drive any farther, the stranded motorist used her cell phone to dial 911 to call for help. Because the caller was...
-
According to one estimate, more than half of the jobs created in India since 1991 have been in the informal sector. a. What is the informal sector? Why might businesses choose to operate in the...
-
Calculating Project NPV you have been hired as a consultant for Pristine Urban-Tech Zither, Inc. (PUTZ), manufacturers of fine zithers. The market for, zithers is growing quickly. The company bought...
-
22 22 The atomic number of an element T is 10. T shows similar properties to an element with atomic number 23. 24. A. 14 B. 16 C. 18 d. 20 The electron configurations of elements W, X, Y and Z are...
-
Dwight Donovan, the president of Donovan Enterprises, is considering two investment opportunities. Because of limited resources, he will be able to invest in only one of them. Project A is to...
-
Strack Houseware Supplies Inc. has $776 million in total assets. The other side of its balance sheet consists of $93.12 million in current liabilities, $194.00 million in long- term debt, and $488.88...
-
What is the cost of capital? The probability of defaulting on the loan Short-term securities held in lieu of cash It is the difference between the standard (the budgeted expectation) and what...
-
How accurate are portfolios as forms of assessments compared to standardized tests?
-
What is the correct title for this company's statement of retained earnings?
-
3. Compete the table below by providing either the chemical formula or the name of the compound. Chemical Formula CuBr2 FeO3 Chemical Name Cobalt (II) oxide Nickel (1) bromide Chromium (IV) oxide 4....
-
Herb owns a metal working business, from which he draws a salary of $40 per hour. Herb needs a custom metal press, but he could not find what he wanted on the market, so he modified an existing press...
-
Compare the change in Sales with the change in Cost of Sales. The auditor would expect these two measures to change in approximately the same proportion. What possible misstatement risks could...
-
Respond to the ethical judgments required based on the following scenarios. Scenario 1. Assume you have collected a sample using MUS and that you have evaluated that sample to calculate a total...
-
New England Petroleum Corporation (NEPCO), a New York corporation, was in the business of selling fuel oil in the United States. PETCO, a refinery incorporated in the Bahamas, was a wholly owned...
-
While driving his car in Virginia, Carpe Diem, a resident of North Carolina, struck Butt, a resident of Alaska. As a result of the accident, Butt suffered more than $60,000 in medical expenses. Butt...
-
MPL Leasing Corporation is a California corporation that provides financing plans to dealers of Saxon Business Products. MPL invited Jay Johnson, a Saxon dealer in Alabama, to attend a sales seminar...
-
If you look at the light spectrum reflected from the surface of a DVD compared to the spectrum reflected from the surface of a CD, youll see that the rainbows from the DVD are more spread out, with...
-
DVDs and Blu-ray disks store information in patterns that are read by laser light. The shorter the wavelength of the light, the closer the data tracks can be placed on the disk. A Blu-ray player uses...
-
Increasing the density of a material tends to increase the index of refraction. Does light travel faster in seawater or in fresh water?
Study smarter with the SolutionInn App