Question: the very effective _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ strategy where there

the very effective ___________________ strategy where there is a smaller group or segment of the customer base that has fairly specific needs that are very efficiently and effectively met by a smaller group of players in the industry. I mentioned that some consumers are seeking extremely heavy duty or commercial-grade offerings of certain products while other shoppers might be looking for extreme luxury or perhaps even a no-frills product designed for the value-conscious consumer. Some hotel chains cater to certain segments of the total lodging consumer base.

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