Question: The way the world sees client services is being redefined by the trends in new business and technology. Identify two (2) new business or technology

The way the world sees client services is being redefined by the trends in new business and technology. Identify two (2) new business or technology trends that affect customer service. Support your answer with an explanation of the benefits they help create. (1 point for the identification and 4 points for the explanation: Total of 10 points)

Trend 1: .

Explanation of the cost savings 1:

.....

Trend 2: .

Explanation of the cost savings 2:

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