Then examine the external forces and internal factors at The Walt Disney Company. What are two key
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Question:
Then examine the external forces and internal factors at The Walt Disney Company.
- What are two key areas for external forces that your organization should be focused on and why?
- Brand Reputation
- Customer demands and interests
- What are two key areas for internal factors that your organization should be focused on and why?
- Skills and capability levels
- Culture/values
- What kinds of quantitative metrics could you use to monitor these areas? How would you use this data to drive business outcomes?
- What qualitative data will you collect and why?
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