Question: There are FIVE lines, one for each service desk. = 1 0 h r and = 1 2 h r . ( a ) Calculate

There are FIVE lines, one for each service desk.

= \frac{10}{h} r

and

= \frac{12}{h} r . (

)

Calculate the average length of each waiting line.

10

(

)

Suppose a new manager decides to merge the lines into ONE line retaining the FIVE separate service desks; customer go the service desk that becomes available. Name the model in terms of channel and state

and

. 5 + 5 + 5

There are FIVE lines, one for each service desk. =10hr and

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