Question: There are FOUR (4) questions in this section. Answer ALL questions in Microsoft Word. 1. Listening is much more challenging with people you love. Justify

There are FOUR (4) questions in this section. Answer ALL questions in Microsoft Word. 1. "Listening is much more challenging with people you love." Justify this statement with FIVE (5) examples. (10 Marks) 2. Elaborate TWO (2) ways how culture has affected your language. Provide relevant examples. (10 Marks) 3. Think about a recent conflict within your organization that affected you. Explain FIVE (5) conflict management styles you employed to solve the conflict. (10 marks) 4. Look at the picture below and answer the questions. do speak louder than words. a) Based on your understanding in verbal and non-verbal skills, suggest THREE (3) ways to decipher the message in the picture above. (10 marks) b) Describe FIVE (5) nonverbal behaviours, such as gesture, face and eyes, voice, touch, posture, physical attractiveness, clothing, distance, time, territoriality, or environment, that would be appropriate for you to manage professionally in the situation above. (10 marks)

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