There are multiple perspectives that managers need to keep in mind when making decisions. After studying theory, managers may learn the value of bringing rationality to the decision$-$making process.

A football team$$s coach is meeting with his offensive and defensive coordinators when the team owner, Margie, stops by$.$ The team has been on a three$-$game losing streak, and the owner has heard concerns from some players about the environment in the locker room. Garrett is well known in the league for his strict coaching style, and has won two Super Bowls. He pushes back against Margie and asks to have the ability to coach his team as he sees fit; however, not everyone on his coaching team shares his sentiments$.$

Click the $$ button to watch the video. Then, answer the questions that follow.

Garrett has had success with other teams, but he may need to change his methods based on the new team he is teaching. What viewpoint supports this need?

Multiple Choice

scientific management

system

contingency

behavioral

quality$-$management