Question: There are two workers competing for a job. Able claims an average service time that is faster than Baker's, but Baker claims to be more

There are two workers competing for a job. Able claims an average service time that is faster than Baker's, but Baker claims to be more consistent, even if not as fast. The arrivals occur according to a Poisson process at the rate =2 per hour. Able's service statistics are an average service time of 24 minutes with a standard deviation of 20 minutes. Baker's service statistics are an average service time of 25 minutes, but a standard deviation of only 2 minutes. If the average length of the queue is the criterion for hiring, which worker should be hired

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!