Question: There are two workers competing for a job. Able claims an average service time that is faster than Baker's, but Baker claims to be more
There are two workers competing for a job. Able claims an average service time that is faster than Baker's, but Baker claims to be more consistent, even if not as fast. The arrivals occur according to a Poisson process at the rate =2 per hour. Able's service statistics are an average service time of 24 minutes with a standard deviation of 20 minutes. Baker's service statistics are an average service time of 25 minutes, but a standard deviation of only 2 minutes. If the average length of the queue is the criterion for hiring, which worker should be hired
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