There is a vacancy for a new supervisor in the marketing department at a PR firm and Sheila and Cynthia have both applied for the post. They have both been team leaders for a while and are very different in their leadership styles. Sheila practises many of the traits passed on by her predecessor and gets her team to perform by working hard for small incentive bonuses. Cynthia, on the other hand, is a hands-on boss continually looking for ways to improve systems and processes. Cynthia identifies problem areas and then gives each of her team members the opportunity to be leader for a week and to come up with a solution and the autonomy to implement that solution and monitor its progress, with a report on its failure or success. According to Burns, which two types of leadership style do Sheila and Cynthia display?

Select one:

Servant and authentic

Transactional and charismatic

Charismatic and spiritual

Ethical and transformational

Transactional and transformational