There will be a vacancy for a station manager soon. The station manager is the top manager in one of the airlines airports and is responsible for all activities at the airport, from ticketing passengers to handling the fueling and turnaround of an aircraft. The station manager usually supervises one or two ticket clerks, two baggage handlers, and one or more aircraft-servicing people. He/she works from the first flight in the morning until the last flight at night, often a 10- to 12-hour day, 5 to 6 days a week. He/she must be good with the public and very passenger oriented. When anything out of the ordinary happens, it falls on the station manager to make things right with the passengers.

The station with the opening currently has an all-white, all-male crew. The only requirement in the job advertisement is that the applicant has related experience in the airline industry. You have pared the list of applicants down to four individuals. Whom will you select?