These 1. Nowhere Job case: Suppose the point-factor method will be used to determine Jack's base pay. List the factors you would use to rate his job and assign points to it. Besides base pay, which other kinds of pay mentioned in this chapter would you offer to Jack? Turn the training nerformance CASE: NOWHERE JOB Lack Emest works for a young and growing healthcare company. The company has fully developed a market niche by contracting with colleges and universities to manage and operate their campus health centers, Ernest has been hired to develop the operational product that will link students managed care health insurance coverage rvices provided by their campus health centers. This new product will result in cost Ernest does not have significant healthcare experience, he docs have a great deal of uvings as well as improved service delivery. It is a new concept in the industry and while and enthusiasm, and he is expected to learn on the job. Ernest has not been given a formal job description. He was originally given a list of performance objectives verbally, but these objectives have been subsequently changed without his input, and there have been no new objectives put in place. Ernest's work envi- rument is unusual in that he mostly works out of a home office, with occasional trips to the corporate office 70 miles away. Ernest reports directly to the corporate medical director of the company, but this director is located in Miami, 1,200 miles a but the vice president of sales and marketing does not keep his commitment to respond to Ernest's proposal. Ernest sends reminders and continues to develop the idea with the but he knows he needs the support of others in his organization to make a meaningful university. He is trying to expand his job responsibilities to include business development Integrative Case Studies raxture for a new proposing that the company sponsor an institute at a prestigious university, and he wants to contribute his time and energy to make this project a success. He is told it is a good idea, with his boss occurs almost exclusively by e-mail , telephone, or fax. Ernest has made progress toward achieving organizational objectives, but he is now bacing obstacles that are largely caused by his isolation from others in the company. He is not informed when changes are made to project objectives, nor are the underlying reasons for these changes ever explained to him. Ernest finds that his isolation limits his ability to grow professionally, and he has trouble contributing to the work of the company because he is unable to describe his company's needs accurately to outside vendors without being properly informed himself. Ernest has asked to have a formal job description and stated performance objectives based on the format suggested by a human resources consultant hired by the company, but he has received no response. Meanwhile, Ernest has been asked to complete the contracts he has negotiated with several outside vendors, and he is told he now reports to an outside consultant who has been hired to help coordinate technical operations, including informa- tion systems. This outside consultant tells Ernest not to proceed with these contracts the very day after the CEO tells him to complete them. Ernest : tattempts to contribute to the sales and marketing efforts of his company by away. Communication contribution