They enrolled on the 27th December and today is 28th January. A student has expressed dissatisfaction with a course provided by a learning group, citing the course content does not meet the advertised standards and the excessive demands of assignments. The student has decided to cancel the contract under the terms that allow for cancellation if the service fails to conform in all material respects with its description, is not of satisfactory quality, and is not reasonably fit for purpose. The learning group responded to the student's cancellation request, stating that the assignment lengths and content are deemed necessary by their learning team to ensure students meet the course criteria. They also noted that the student is outside the 14-day cancellation period and therefore ineligible for a refund, as per their terms and conditions. 1) Based on the policy provided by the learning group, does the student have the right to cancel the contract and receive a full refund? Consider the reasons for cancellation the student has provided and the conditions under which the policy allows for cancellation and refund.

2) Considering the policy's provisions for cancellation due to failure of the service to conform to its described quality and fitness for purpose, how might the student argue that the circumstances justify a cancellation and full refund despite being outside the 14-day window? 

Draft an argument highlighting the student's desire to cancel and receive a refund.

Answer rating: 100% (QA)

1 Based on the policy provided by the learning group the student may not have the right to cancel th... View the full answer