Question: Think about a negative customer service experience you had recently. Write a letter to the business owner or the company's customer service department explaining what

Think about a negative customer service experience you had recently. Write a letter to the business owner or the company's customer service department explaining what happened. Be sure to use a credible tone and specific examples to persuade the owner that your experience is valid. Also, find a way to encourage a response from the company. You may ask for reasonable compensation, a refund, an apology, or a replacement if appropriate.

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