Question: Think back to this example from class: A consumer is more likely to complain whethe Big Mac bought in a drive-through comes with pickles

Think back to this example from class: A consumer is more likely

Think back to this example from class: A consumer is more likely to complain whethe Big Mac bought in a drive-through comes with pickles even though the special pickles Mechanic fills the radiator with antifreeze instead of water Repair person is 30-minutes late Flowers he ordered for his wife's birthday are not delivered OIcing on the bakery cake is dark chocolate instead of milk chocolate as ordered

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=1. With unionization on the downturn, why should an organization be concerned about labor relations?

=4. What are the possible outcomes of failure to reach consensus on a collective-bargaining agreement?

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