Think of a situation in your job in which you need to communicate a negative message....

 

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Think of a situation in your job in which you need to communicate a negative message. 1. Develop a written message that states the message clearly. 2. Describe how you would present the negative message in person Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect Think of a situation in your job in which you need to communicate a negative message. 1. Develop a written message that states the message clearly. 2. Describe how you would present the negative message in person Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect

Answer rating: 100% (QA)

Certainly I can provide an example of delivering a negative message in writing and in person using the four parts you mentioned Written Message Subjec... View the full answer