1. Think of a time when you have flown. How did you check-in for your flight, describe the experience (both personally and the technology used), and did the technology work the way it was supposed to? If you have not travelled by air, describe an issue when travelling by train, ship or other mode of public transportation. Ensure you provide some details when explaining.
2. So much technology is required to run tasks behind the scenes, whether it is the baggage deliver system, security, staffing, equipment maintenance, tickets, scheduling, etc., and that can be problematic if it relies on other systems to work. Other than losing Internet connection, how might technology be a burden or slow down the operations process? Provide two examples along with solutions.
3. Sunwing Airlines recently experienced a complete loss of their operations systems resulting in delayed or cancelled flights that left hundreds of passengers stranded at airports. What happened that caused this? Research to find the root cause. What Operations system were they using?
4. Current flight delays are affecting schedules and passengers around the world. A quick Google search confirms this. Research to find out what is being said about the challenges passengers are facing. Describe them What are the causes of so many delays? Are there any plans to implement solutions?
5. Opinion question - If your group was responsible for investigating new technologies that could be used in airlines operations, what ideas might you have to either increase efficiency, makes systems more reliable, or provide a better customer experience? Outline in a paragraph or two and I encourage you to think 'outside the box

Provide references in APA7 style