Question: This activity does not require observation. 1. When developing a process for conflict management, what five steps to conflict resolution should you incorporate? 2. Identify

This activity does not require observation. 1. When developing a process for conflict management, what five steps to conflict resolution should you incorporate? 2. Identify three things that will be essential for a conflict management process. 3. Which legislation may you need to refer to when developing a conflict management process

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9. How much of the information collected will be used in decision-making?

1. Background knowledge of the subject and

4. What specific changes in the environment have taken place in relation to the information we have collected?