This activity has two parts. The first part is based on the attached job description. You are required to write a series of questions that you would use to interview candidates for this position. The questions must be related to the responsibilities/duties of the job as well as the knowledge, skills and abilities that candidates should possess. The second part requires you to prepare the answer to one of the behavioural questions.

This assignment must be completed individually. Please submit your assignment on Blackboard by the due date. It is worth 2% of your final grade.

Instructions: Part 1: Using the attached job posting,

Highlight or underline key responsibilities and skills required for this job. With those in mind, o Construct 2 Self-assessment interview questions. These are questions that get the candidates to

analyze themselves (e.g. What was your greatest achievement and why?) o Construct 2 Behavioural interview questions. These questions ask the candidates to talk about their past

actions and how they dealt with something (e.g. Describe a time when you were faced with a stressful

situation that demonstrated your coping skills.) o Construct 2 Situational interview questions. These questions ask candidates to explain what they would

do/how they would handle a job-related situation that they would likely encounter in this position. (e.g. A co-worker confides in you that she plans to take sick leave so that she can take a week's vacation. What would you do and why?)

Part 2: Draft one answer to one of the behavioural questions using the STAR method. If none of the questions are

appropriate for you, create another one and answer it.

Assessment Rubric:

The assignment will be assessed as follows:

• Questions are relevant and relate directly to job posting (.5%)

• There are 6 questions and each is correctly phrased (verb tense, phrasing) for each type of interview question

  (1%)

• STAR method is effectively used (0.5%)

Human Resources Generalist

Universal Music Canada - Toronto, ON

POSITION: Human Resources Generalist

REPORTING TO: Vice President, Human Resources

As a vital member of the HR team, this opportunity is a challenging and varied role, suitable for a career minded individual with a drive for excellence and success. While Human Resources is the primary responsibility, Payroll support as well as Facilities Management and Office Services coordination round out responsibilities of the role.

RESPONSIBILITIES:

• Maintain high quality HR standards in the delivery of internal HR services.

• Provide departmental administration including preparing correspondence, company communications, and filing.

• Maintain the HRMS (People@Work) system including data entry, report writing, and auditing regularly to ensure

  accuracy.

• Liaise with Finance on the timely processing of all payroll related documentation.

• Administer benefits and retirement savings plans including processing enrolments, system updates and answering

  questions regarding the plans.

• Support the roll out of various HR & Company programs/initiatives (ie., engagement survey, career discussions, Lunch &

  Learns, Social Hour, Liner Notes)

• Coordinate recruitment & selection process including the posting of job opportunities, conducting phone screenings,

  scheduling interviews, conducting reference checks and facilitating new hire orientations using an applicant tracking

  system.

• Coordinate the company Internship Program, including liaising with College/University placement coordinators.

• Responsible for onboarding of new employees and compliance with regulations, procedures and programs (i.e. systems

  access, benefits, payroll, AODA, H&S, etc)

• Facilitate the Joint Health & Safety Committee quarterly meetings (i.e. prepare agenda, record meeting minutes, and

  conduct workplace inspections)

• Administer a variety of internal programs including Achievement Awards, Tuition Reimbursement, Fitness

  Reimbursement, 3rd party Discount Offers, Take our Kids to Work Day, Flu Clinic, etc.

• Process, code and reconcile orders and invoices via company purchasing portal.

• Maintain training and development library, and keep current directories of continuing education programs and seminars.

• Contribute to and support continuous improvements & best practices to influence HR strategies.

• Stay current with changes in legislation, benefit plan updates, internal processes, policies and procedures.

• Participate on the Social Committee.

• Back up to Reception/HR Assistant, Payroll and Office Services team.

• Report building related matters to Building Management.

• Assist with research, analysis and implementation of programs, reports and a variety of projects as assigned.

• Duties and responsibilities may be amended from time to time in order to support efficient company operations.

  REQUIRED SKILLS:

• A passion for excellence in customer service delivery who thrives in a fast-paced and dynamic environment.

• 3- 5 years of progressive HR experience in a creative, fast-paced environment.

• Ability to effectively manage multiple tasks and projects.

• Degree in Human Resources or an equivalent college diploma/certificate.

• CHRP and Certified JHSC member will be an asset.

• Experience with People@Work, Payroll, and applicant tracking system (i.e. JobVite) is an asset.

• Strong command of Microsoft Office products.

• High degree of resourcefulness, flexibility and adaptability.

• Professional demeanor in dealing with confidential and highly sensitive information.

• Excellent organization, planning and priority setting skills, with a strong ability to multi-task.

• Excellent interpersonal, communication (verbal and written) and problem solving skills.

• Hard working and motivated self-starter.

• Team player with the ability to contribute to a positive work environment.

  We thank you for your interest but we will only be contacting those candidates that are selected for interviews.

The STAR Technique for Answering Interview Questions

S/T- Situation/ Task A-Action R- Result/ Relevance

This technique will ensure you answer all aspects of the question you've been asked.

Interview Question: Tell me about a time when you had to explain detailed information to someone.

STEP 1: Think of a story you can tell to illustrate the example.

STEP 2: Start by describing the situation and the task you were assigned ~ Situation and Task

Situation/Task Working in Laboratory Services at the University of Guelph, there were often visiting researchers who needed to have detailed protocols explained before they were allowed into the labs. In the past, the researchers were given a 10-minute tour.

STEP 3 - Talk about the action you took that illustrates the skill you've been asked about ~ Action

Action To ensure consistency, I developed a comprehensive one-page document that was reviewed with each researcher in addition to the tour. They had to read and sign the document before being allowed into the labs.

STEP 4 - Explain how it turned out and how it relates to the job ~ Result ~ Relevance

Result Since implementing the system the information that needed to be communicated was always available, and we thereby decreased safety violations by 20%. As well, the system was made more efficient because now anyone working in the lab can administer the procedure to visiting researchers.

Relevance I found a way to ensure detailed information was more clearly understood, and lab safety was increased. If I am the successful candidate, I would assess current communication procedures to determine if more efficient methods could be implemented.

Tips

Think about stories that illustrate your competence and skill.

• Dont try to wing it during the interview, be prepared with examples.

• Be specific and use STAR.

• Dont give the employer an I usually ... answer. Give them a specific example of a situation where you can demonstrate

  the skill.

• Talk about your role in the story what action did YOU take. The story should focus around you not your supervisor or

  co-workers.

• The bulk of the answer should focus on the results and relevance to the position.