This activity is important because to be successful as a manager, you must be able to strike a balance between efficiency and motivation; simply figuring out the best way to perform a job is not enough. To compete for and retain top talent, companies need to design jobs that employees find interesting and satisfying. The Job Characteristics Model, developed by Richard Hackman and Greg Oldham, puts forward five key characteristics to motivate employees: skill variety, task identity, task significance, autonomy, and feedback.

In your course materials, review the section on $$Designing Jobs That Motivate.$$ In this exercise, you will look at several practical methods of job design that attempt to achieve one or more of these characteristics.

Group the issues by the best job design option. Move each label to the correct drop zone box. The notes button next to a label provides more information.