This activity will need to be observed. The assessor has a checklist of criteria they will base your assessment on. This is a roleplay activity to be conducted in pairs. First roleplay scenario: You have both been assigned to the same work team; roleplay a first meeting where you have a conversation using interpersonal skills in order to get to know a little more about each other. Second roleplay scenario: Take turns to play the role of a client. In the role of the worker, you must converse respectfully with the client on a work matter of your choosing. This should be relevant to your business industry, such as selling goods or offering a service. In this conversation, you must use interpersonal skills to assist the client and build on your relationship in a work context